Privacy Policy

1. Introduction

Fluxent Technologies (“Fluxent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data You Provide to Us

We collect personally identifiable information, such as your name, email address, phone number, company, and any other information you voluntarily provide to us when you:

• Fill out a contact or scoping form.
• Subscribe to our newsletter (email address).
• Apply for a job through our Careers section (resumes, cover letters, contact details, employment history, etc.).
• Communicate with us via email (support@fluxent.tech) or other channels.
• Are invited to a project workspace as a client or collaborator and create an account on our client portal.

b. Data Collected Automatically

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Log and Usage Data: IP address, browser type, operating system, access times, pages viewed, and referring website addresses.
• Device Data: Information about the computer or mobile device you use to access the Site.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information. Please see our Cookie Policy for more details.
• Local Storage: We use localStorage in your browser for lightweight UI state (such as theme preference and dismissed onboarding hints). This information stays on your device and is not transmitted to our servers.

c. Information from Third Parties

We may receive information about you from third parties if you interact with us through social media platforms (LinkedIn, X/Twitter, GitHub) or sign in to the client portal via a third-party identity provider. The data we receive depends on your privacy settings with that platform.

3. How We Use Your Information

We use the information we collect or receive to:

• Operate and maintain the Site and the Fluxent client portal.
• Respond to your comments, questions, and requests, and provide customer support.
• Send you newsletters, marketing communications (if you opt in), and other information about our services.
• Process and manage your job applications.
• Deliver client engagements — including managing project workspaces, documents, billing, and the encrypted credential vault.
• Monitor and analyze usage and trends to improve your experience with the Site and our service offerings.
• Detect, prevent, and address technical issues and security breaches.
• Comply with legal obligations.
• Other business purposes, such as data analysis, identifying usage trends, and expanding our business activities.

4. How We Share Your Information

We may share information we have collected about you in certain situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., website hosting, email and SMS delivery, analytics, payment processing, applicant tracking).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Protect Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. The Fluxent client portal uses transport-layer encryption end-to-end and AES-encrypted secrets for the credential vault. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Project artifacts in the client portal (documents, signatures, billing records) are retained for the lifetime of the engagement and a defined archival window afterwards.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access — request copies of your personal data.
• The right to rectification — request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure — request that we erase your personal data, under certain conditions.
• The right to restrict processing — request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — object to our processing of your personal data, under certain conditions.
• The right to data portability — request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at support@fluxent.tech.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13 (or a higher age threshold where applicable law requires). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For more information about how we use cookies, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: